RESPONSIBLE USE AND CONDUCT

By accessing or using the RosaLind website, including any information, products, services, features, and resources available through our website, you agree to comply with these Terms of Service and all applicable laws and regulations.

Please read these terms carefully before using our website.

By using our services, you acknowledge that:

1. Account Information

When using certain features of our website, you may be required to provide personal information.

You agree that all information provided by you will be accurate, complete, and kept up to date.

You are responsible for maintaining the security of any account credentials and for all activities conducted through your account.

2. Acceptable Use

You agree not to:

• Access our website through unauthorized methods

• Use automated systems, bots, or tools to interfere with our services

• Attempt to disrupt website operations, servers, or networks

• Copy, reproduce, resell, or exploit our products, services, or website content without permission

Any unauthorized use may result in restricted access and may lead to legal action.

3. User-Submitted Content

RosaLind may provide opportunities for customers to submit content, including reviews, comments, feedback, or other materials.

When submitting content, you agree that such content will not:

• Contain illegal, harmful, threatening, abusive, or misleading information

• Violate copyrights, trademarks, or other intellectual property rights

• Include unauthorized advertising or promotional materials

• Impersonate another person or organization

We reserve the right to remove content that violates these Terms of Service or that we consider inappropriate, harmful, or inconsistent with our policies.

4. Content Rights

By submitting content through our website, you grant RosaLind a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and display such content for business purposes.

This does not include personal information provided during account registration or purchasing, which is handled according to our Privacy Policy.

5. Customer Responsibility

You agree to protect and hold RosaLind, its parent company, affiliates, employees, partners, and representatives harmless from claims, damages, expenses, or losses resulting from:

• Violation of these Terms

• Unauthorized use of your account

• Failure to comply with applicable laws

We reserve the right to manage legal claims and require your cooperation when necessary.

PRIVACY

Your privacy is important to us.

Our Privacy Policy explains how we collect, use, protect, and store your personal information. By using RosaLind services, you also agree to the terms described in our Privacy Policy.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of England and Wales, excluding conflict of laws rules.All disputes arising out of or related to these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Company Name：Wymond Limited
Registered Number：12872556
Registered Address：4 Massey House, 85 Hartfield Road, London, England, SW19 3ES
(This address is not a return address)

LIMITATION OF WARRANTIES

RosaLind provides its website and services on an “as available” and “as is” basis.

We do not guarantee that:

• The website will always operate without interruption

• Services will always be available at all times

• Information provided through our website will always be completely accurate

• Any errors or technical issues will always be corrected immediately

You understand that any content or materials obtained through our website are used at your own risk.

RosaLind is not responsible for damages caused by downloading content, technical issues, or third-party services.

Nothing obtained through our website creates any warranty unless specifically stated in these Terms.

RETURNS AND CUSTOMER SERVICE

For product returns and exchanges, please refer to our Return & Exchange Policy.

Customers may request eligible returns within 30 days after receiving their order, subject to the conditions described in that policy.

CONTACT US

If you have any questions regarding these Terms of Service, please contact us:

Email: service@rosaslind.com